We hope to delight you with our care. If there are things you feel we could be doing better, please tell us. By taking just 2 minutes to complete this survey you are helping us to be even better and we promise your views will be taken into account and where possible acted upon. We will tell you about any changes to our service made as a result of feedback from our patients. Please read the statements below and judge how confident you are by marking just one box by each statement, thank you. Please complete the questions below by rating them where 1 = Not Confident and 5 = Confident 1) I feel welcomed into the practice? 12345 2) The dental team ask me questions to fully understand what I want? 12345 3) I feel respected as an individual and my views are carefully considered by all the practice team? 12345 4) Treatment options are explained to me clearly and I always understand what treatment I have consented to? 12345 5) I feel all the team involve me in decisions about my care? 12345 6) My mouth is checked for decay, gum disease and oral diseases such as cancer? 12345 7) I understand what I am asked to do at home to look after my own oral health? 12345 8) The cost of my treatment is well explained? 12345 9) My care at the practice is fair value for money? 12345 10) Confidentiality is always observed and my records are stored carefully? 12345 11) The practice always looks clean and hygienic? 12345 12) The practice seems up to date with infection prevention and I feel well protected? 12345 13) The practice is pleasant, comfortable and maintained for my safety? 12345 14) The dental team are friendly and competent? 12345 15) If I need an urgent appointment I am dealt with quickly and efficiently? 12345 16) If I make a comment or complaint these are listened to and dealt with effectively? 12345 How long have you been a patient of the dentist/practice? What do you like best about our practice? What could we do better? Would you recommend us to a relative or friend? NoMaybeDefinitelyAlready have
